I decided to cancel the purchase of all 4 Library shareware. I am not sure what the procedures are for cancelling the original buy since that went through without a hitch. I cannot believe the hassle I have had to go through. In addition, no one has replied to the 15+ emails I have sent RegSoft. This has been a very discouraging experience. I made a number of decisions based on buying the software. I have also put in a lot of hours getting ready for the release codes. What a totla waste of time!