Wednesday, January 08, 2003

I went to B's house around 8 pm to help him get his computer stablized. He installed a new graphics card and his system crashed. Robert tried to walk him through reinstalling Windows via the telephone. However, B was locked into safe mode and could not get out. I went by because Robert had to do someting tonight and B wanted to backup all his data files. I did that and tried to install updated video drivers for the card. However, there was a problem because B's computer could not access the internet.
We removed the new card and put the old card back in. This allowed us to reboot out of safe mode and I got his files backed up.

I told him that his computer was old (bought 12/99) and did not think it was worthwhile installing better cards and more RAM. I thought that it would be better to get a new computer. I think I will go by the office tomorrow and check out whether there are XP drivers for the games that he is playing.

Toodles

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